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News related to Leveraging KM as the Foundation for Artificial Intelligence

EK’s Hilger Guest on Upcoming Content Wrangler Webinar

EK’s COO, Joe Hilger, will be a guest on an upcoming episode of ‘The Content Wrangler,’ titled “Knowledge Graphs and the Customer Journey.” In this episode of “From the Top,” Hilger will be joined by other experts to discuss the … Continue reading »

EK Sponsoring and Speaking at Ontotext Knowledge Graph Forum

Enterprise Knowledge (EK) experts will be presenting during the upcoming Knowledge Graph Forum, organized by leading graph software company Ontotext. The event will be held virtually on October 26th and 27th. Graphs let enterprises smarten up their proprietary information by … Continue reading »

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading »

EK Again Listed on KMWorld’s AI 50 Leading Companies

Enterprise Knowledge (EK) has been listed on KMWorld’s 2021 list of leaders in Artificial Intelligence, the “AI 50: The Companies Empowering Intelligent Knowledge Management.” This is the second year in a row EK has been included. To help spotlight innovation … Continue reading »

McCray, Fleury, and Sacoman to Speak at Upcoming Decoupled Days Web Conference On Real-time Collaborative Content Creation and Multichannel Distribution

  Enterprise Knowledge Senior Developer Lisa McCray, CMS Solutions Architect Matt Fleury, and Developer Nick Sacoman will present at an upcoming web conference — Decoupled Days. Their presentation, Real-time Collaborative Content Creation and Multichannel Distribution, will include a real-time demo … Continue reading »

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading »

Headless CMS in Action: Understanding What it is, and How it can be Used in Your Organization

EK’s Technology Solutions Practice Lead, Rebecca Wyatt, will facilitate a discussion between a panel of global experts with a wide variety of experiences implementing headless content management systems. The panel will focus on defining headless CMS, discussing its various uses, … Continue reading »