Content related to Optimizing Your Search Experience: A Human-Centered Approach to Search Design
Effective Knowledge Management: A Key Success Factor for Distributed Organizations
In recent years, the distributed workforce model has emerged as a workplace competitive advantage, leveraging technology to engage top talent independent of geography. This approach has many advantages, including access to global talent pools, cost efficiency, and increased organizational flexibility. … Continue reading
Five Tips for Improving Lessons Learned in Project-Based Organizations
The mechanics of completing lessons learned efforts can be deceivingly simple: You get people in a room (physically or otherwise) and discuss opportunities for improvement based on what they experienced during a project. However, many teams and organizations experience difficulty … Continue reading
3 Steps for Building the Right KM Team
At Enterprise Knowledge (EK), a lot of our knowledge management (KM) work in support of our clients surfaces the need for, and questions around, having a KM team in place. The right KM team – usually 2-5 core individuals who … Continue reading
Knowledge Cast – Barbara Fillip of Chemonics International
Enterprise Knowledge CEO Zach Wahl speaks with Barbara Fillip, Senior Advisor of Knowledge Management at Chemonics International and adjunct professor at George Mason University. Founded in 1975, Chemonics is a leading global sustainable development firm with 6,000 experts in more … Continue reading
Breaking it down: What is a Knowledge Portal?
Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading
Knowledge Cast Product Spotlight – Matthieu Jonglez of Progress
Enterprise Knowledge COO Joe Hilger speaks with Matthieu Jonglez, Vice President of Technology at Progress. Progress’ mission is to be the trusted provider of the best products to develop, deploy, and manage high impact applications. Two of them, MarkLogic and … Continue reading
QA for Personalized Content
We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading
Knowledge Cast Product Spotlight – Jeff Jonas of Senzing
Enterprise Knowledge COO Joe Hilger speaks with Jeff Jonas, Founder and CEO of Senzing. Senzing is a powerful and easy-to-use entity resolution API designed for developers. Senzing software enables organizations of all sizes to gain highly accurate and valuable insights … Continue reading
Content Engineering for Personalized Product Release Notes
The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading
4 Reasons Why Knowledge Transfer Should Always Be A Priority
Knowledge Management (KM) involves the people, processes, content, culture, and enabling technologies necessary to capture, manage, share, and find information. Knowledge transfer is one of many methods within the KM domain that aims to increase the quality of information flow … Continue reading