Blog Archives
Knowledge Cast – TJ Hsu of Amgen
Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and … Continue reading
Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search
Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading
Top Knowledge Management Trends – 2026
Since 2019, I’ve been authoring an annual KM Trends article. This article tends to be one of the most important and challenging that Enterprise Knowledge produces each year, and rightly should be listed as a coauthorship with many of my … Continue reading
A Healthier Knowledge Platform: Taxonomy Principles to Support Knowledge Management at a Not-for-Profit
Would your organization benefit from “healthier” knowledge management practices? Learn more about how the YMCA of the USA improved the health of key internal tools. During their presentation, “Taxonomy Principles to Support Knowledge Management at a Not-for-Profit” at KMWorld’s Taxonomy … Continue reading
Transforming Content Operations in the Age of AI
AI continues to disrupt and transform the way we work in the modern enterprise, and owners and managers of digital content are no exception. During their presentation, “Transforming Content Operations in the Age of AI,” on November 19th at KM … Continue reading
EK Again Recognized as Leading Services Provider by KMWorld
Enterprise Knowledge (EK) has once again been named to KMWorld’s list of the 100 Companies That Matter in Knowledge Management. As the world’s largest dedicated Knowledge Management (KM) consulting firm, EK has been recognized for global leadership in KM consulting … Continue reading
Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning
As organizations prepare for workforce retirements, knowledge management should be a key element of any effective succession planning strategy, ensuring a culture of ongoing learning and stability. This piece explores the challenges organizations face in capturing and transferring critical knowledge, … Continue reading
Defining Governance and Operating Models for AI Readiness of Knowledge Assets
Artificial intelligence (AI) solutions continue to capture both the attention and the budgets of many organizations. As we have previously explained, a critical factor to the success of your organization’s AI initiatives is the readiness of your content, data, and … Continue reading
Capture as You Work: Embedding Knowledge Capture in Daily Work
Knowledge capture is most effective when it is embedded as part of your daily work, not an occasional task. But we know that it is easier said than done. Enterprise Knowledge regularly hears from our clients that: “We don’t have … Continue reading
How to Fill Your Knowledge Gaps to Ensure You’re AI-Ready
“If only our company knew what our company knows” has been a longstanding lament for leaders: organizations are prevented from mobilizing their knowledge and capabilities towards their strategic priorities. Similarly, being able to locate knowledge gaps in the organization, whether … Continue reading