Blog Archives

Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning

As organizations prepare for workforce retirements, knowledge management should be a key element of any effective succession planning strategy, ensuring a culture of ongoing learning and stability. This piece explores the challenges organizations face in capturing and transferring critical knowledge, … Continue reading

Semantic Layer Strategy: The Core Components You Need for Successfully Implementing a Semantic Layer

Today’s organizations are flooded with opportunities to apply AI and advanced data experiences, but many struggle with where to focus first. Leaders are asking questions like: “Which AI use cases will bring the most value? How can we connect siloed … Continue reading

Top Ways to Get Your Content and Data Ready for AI

As artificial intelligence has quickly moved from science fiction, to pervasive internet reality, and now to standard corporate solutions, we consistently get the question, “How do I ensure my organization’s content and data are ready for AI?” Pointing your organization’s … Continue reading

When Should You Use An AI Agent? Part One: Understanding the Components and Organizational Foundations for AI Readiness

It’s been recognized for far too long that organizations spend as much as 30-40% of their time searching for or recreating information. Now, imagine a dedicated analyst who doesn’t just look for or analyze data for you but also roams … Continue reading

Building Your Information Shopping Mall – A Semantic Layer Guide

Imagine your organization’s data as a vast collection of goods scattered across countless individual stores, each with its own layout and labeling system. Finding exactly what you need can feel like an endless, frustrating search. This is where a semantic … Continue reading

The Evolution of Knowledge Management & Organizational Roles: Integrating KM, Data Management, and Enterprise AI through a Semantic Layer

On June 23, 2025, at the Knowledge Summit Dublin, Lulit Tesfaye and Jess DeMay presented “The Evolution of Knowledge Management (KM) & Organizational Roles: Integrating KM, Data Management, and Enterprise AI through a Semantic Layer.” The session examined how KM … Continue reading

Semantic Layer for Content Discovery, Personalization, and AI Readiness

A professional association needed to improve their members’ content experiences. With tens of thousands of content assets published across 50 different websites and 5 disparate content management systems (CMSes), they struggled to coordinate a content strategy and improve content discovery. They could not keep up with the demands of managing content … Continue reading