Transforming Content Operations in the Age of AI
AI continues to disrupt and transform the way we work in the modern enterprise, and owners and managers of digital content are no exception. During their presentation, “Transforming Content Operations in the Age of AI,” on November 19th at KM … Continue reading
Enterprise Knowledge Speaking at KMWorld 2025
Enterprise Knowledge (EK) will once again have a strong presence at the upcoming KMWorld Conference in Washington, D.C. This year, EK is delivering 11 sessions throughout KMWorld and its four co-located events: Taxonomy Boot Camp, Enterprise Search & Discovery, Enterprise … Continue reading
How Taxonomies and Ontologies Enable Explainable AI
Taxonomy and ontology models are essential to unlocking the value of knowledge assets. They provide the structure needed to connect fragmented information across an organization, enabling explainable AI. As part of a broader Knowledge Intelligence (KI) strategy, these models help … Continue reading
How to Ensure Your Content is AI Ready
In 1996, Bill Gates declared “Content is King” because of its importance (and revenue generating potential) on the World Wide Web. Nearly 30 years later, content remains king, particularly when leveraged as a vital input for Enterprise AI. Having AI-ready … Continue reading
How to Ensure Your Data is AI Ready
Artificial intelligence has the potential to be a game-changer for organizations looking to empower their employees with data at every level. However, as business leaders look to initiate projects that incorporate data as part of their AI solutions, they frequently … Continue reading
How to Fill Your Knowledge Gaps to Ensure You’re AI-Ready
“If only our company knew what our company knows” has been a longstanding lament for leaders: organizations are prevented from mobilizing their knowledge and capabilities towards their strategic priorities. Similarly, being able to locate knowledge gaps in the organization, whether … Continue reading
Top Ways to Get Your Content and Data Ready for AI
As artificial intelligence has quickly moved from science fiction, to pervasive internet reality, and now to standard corporate solutions, we consistently get the question, “How do I ensure my organization’s content and data are ready for AI?” Pointing your organization’s … Continue reading
When Should You Use An AI Agent? Part One: Understanding the Components and Organizational Foundations for AI Readiness
It’s been recognized for far too long that organizations spend as much as 30-40% of their time searching for or recreating information. Now, imagine a dedicated analyst who doesn’t just look for or analyze data for you but also roams … Continue reading
How KM Leverages Semantics for AI Success
This infographic highlights how KM incorporates semantic technologies and practices across scenarios to enhance AI capabilities.
Auto-Classification for the Enterprise: When to Use AI vs. Semantic Models
Auto-classification is a valuable process for adding context to unstructured content. Nominally speaking, some practitioners distinguish between auto-classification (placing content into pre-defined categories from a taxonomy) and auto-tagging (assigning unstructured keywords or metadata, sometimes generated without a taxonomy). In this article, I use ‘auto-classification’ in the broader sense, encompassing both approaches. Continue reading