The Cost of Doing Nothing: The Business Case for Knowledge and Information Management

For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading

Complement Your Change Management Efforts with Gamification

Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading

Beyond Find: The Five Levels of Artificial Intelligence for Knowledge

At Enterprise Knowledge, our work in the field of Knowledge and Information Management has given us the opportunity to explore a wide range of organizational goals and business drivers with our clients. Over the years, these goals have progressed from simply … Continue reading