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Tag: User Adoption

Top 10 EK Blogs of the Decade

EK Team . January 6, 2020 . Blog

In the past decade, EK employees have published over 230 pieces of thought leadership, addressing everything from best practices and success stories, to key insights and lessons learned. Sharing our knowledge and expertise is one of our guiding principles at … Continue reading

Posted in
Company
Tagged as
AgileEKEnterprise Knowledgeknowledge graphsLearning EnvironmentMetadataOntologySharePointTaxonomyThought Leadershipuser adoption

Personas to Products: Writing Persona-Driven Epics and User Stories

EK Team . August 6, 2018 . Blog

Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
AgileKMKM StrategyKnowledge Managementuser adoptionuser centered designUser ExperienceUser PersonasUser Storiesuser-centricUXUX design

Who Are Your Users?

EK Team . February 12, 2018 . Blog

When we’re helping organizations with their knowledge management strategy, we always begin with an assessment of the Current State to identify their unique KM challenges and opportunities, mapping what’s working and what has the potential for improvement. A significant portion … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Current State Assessmentdepartmentfocus groupsinterviewsKM benchmarkknowledge gatheringsenioritytenureuser adoptionuser-centric

Taking an Agile Approach to Adoption

EK Team . October 20, 2017 . Presentation

Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
adoptionuser adoption

Maximizing and Measuring User Adoption

EK Team . August 28, 2017 . Blog

Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will … Continue reading

Posted in
Change Management & Communications
Tagged as
measuring user adoptionuser adoption

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