Content related to User-Centric Content Engineering to Improve Customer Experience
Knowledge Cast Product Spotlight – Graphwise
Enterprise Knowledge COO Joe Hilger speaks with Naso Kiryakov and Andreas Blumauer, who discuss the recent merger of two prominent companies in the semantic web space, Semantic Web Company and Ontotext, now operating as Graphwise. They highlight the strategic reasons … Continue reading
A Semantic Layer to Enable Risk Management at a Multinational Bank
Enterprise Knowledge is working with a multinational bank to enable their risk-assessing processes by using semantics and connected data. Heavily regulated financial services firms require comprehensive and complex risk management. This requires employees to thoroughly account for risk and report it in detail to regulators. Continue reading
Consulting from Within: Best Practices for the Solo Taxonomist
On November 19th, 2024, Bonnie Griffin, Taxonomy Consultant, delivered a presentation titled “Consulting from Within: Best Practices for the Solo Taxonomist” at the 2024 edition of Taxonomy Bootcamp in Washington, DC. Griffin shared best practices to help solo taxonomists introduce … Continue reading
Semantic Maturity Spectrum: Search with Context
EK’s Urmi Majumder and Madeleine Powell jointly delivered the presentation ‘Semantic Maturity Spectrum: Search with Context’ at the MarkLogic World Conference on September 24, 2024. Semantic search has long proven to be a powerful tool in creating intelligent search experiences. … Continue reading
How Semantic Layers Support Product Search and Discovery
Taxonomies have been in use for a long time on e-commerce websites. They help users find the products they want to buy by means of organized categories and subcategories of product types, and the feature of filtering by product attributes. … Continue reading
From Artificial Intelligence to Knowledge Intelligence
Much of the dialogue in our industry has been dominated by Artificial Intelligence (AI) and what that means to the fields of Knowledge Management, Data Management, and Content Management. At EK, we’ve been witnessing firsthand the impact of the “AI … Continue reading
User-Centered Information Architecture Strategy for a Leading Nonprofit Organization
Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading
Webinar: Knowledge Capture and Knowledge Transfer in the Age of AI
In this webinar, Enterprise Knowledge’s CEO and founder Zach Wahl moderates a conversation with KM experts Jessica DeMay, Guillermo Galdamez, Madeleine Powell, and Nina Spoelker to discuss how emerging AI technologies have rekindled interest in practices grounded on the ‘softer’ … Continue reading
Knowledge Cast Product Spotlight – Squirro Synaptica Merger
Enterprise Knowledge COO Joe Hilger speaks with Dorian Selz of Squirro and Dave Clarke of Synaptica to discuss the recent merger of the two companies and the implications for the field of Knowledge Management and AI. The merger brings together … Continue reading
Green Climate Fund – Knowledge Cafe Program
The Green Climate Fund (GCF), established under the United Nations Framework Convention on Climate Change (UNFCCC), is the world’s largest climate fund. GCF is mandated to support developing countries in mitigating and adapting to climate change. Headquartered in South Korea, the fund has over 300 staff members who are working to shift developing countries toward…
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