News related to Wahl Interviewed on The Support Automation Show Podcast

EK to Speak at SLA Annual Conference

Two members of the EK team are speaking at the upcoming Special Libraries Association (SLA) Annual Conference, to be held virtually from August 3rd to13th. The SLA Annual Conference brings together special librarians and information professionals who want to explore … Continue reading

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading

EK Again Listed on KMWorld’s AI 50 Leading Companies

Enterprise Knowledge (EK) has been listed on KMWorld’s 2021 list of leaders in Artificial Intelligence, the “AI 50: The Companies Empowering Intelligent Knowledge Management.” This is the second year in a row EK has been included. To help spotlight innovation … Continue reading

Enterprise Knowledge to Host Upcoming Webinar on Employee 360 Views

Enterprise Knowledge COO Joe Hilger will moderate a webinar, The Art of Developing Valuable Employee Journeys, jointly hosted by EK and Semantic Web Company (SWC).  The webinar will examine an emerging approach called Enterprise 360 – where organizations can implement … Continue reading

McCray, Fleury, and Sacoman to Speak at Upcoming Decoupled Days Web Conference On Real-time Collaborative Content Creation and Multichannel Distribution

  Enterprise Knowledge Senior Developer Lisa McCray, CMS Solutions Architect Matt Fleury, and Developer Nick Sacoman will present at an upcoming web conference — Decoupled Days. Their presentation, Real-time Collaborative Content Creation and Multichannel Distribution, will include a real-time demo … Continue reading

Ivanov to Speak at Upcoming OmnichannelX Web Conference On Transforming Content into a Business Asset Through Structuring and Tagging

Enterprise Knowledge Senior Content and Solution Architect Yanko Ivanov will present at an upcoming international web conference — OmnichannelX. Ivanov will lead a session focused on the value of componentized content combined with a rich taxonomy and ontology. Join the … Continue reading

Wahl Speaking on Enterprise 360 Panel

Zach Wahl, CEO of Enterprise Knowledge will be participating in a panel discussion regarding Enterprise 360 and how knowledge graphs enable complete visibility of information across the enterprise. Wahl will apply his expertise in Knowledge Management and Enterprise Learning to … Continue reading

Upcoming Agile and Design Thinking Course

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be virtually hosted on March 16-17, 2021. The full course overview and registration information can be found through the KMI event page. The … Continue reading