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  • About
    • Mission
    • Knowledge Management Defined
    • Leadership
    • External Advisory Board
    • News
    • Success Stories
    • The EK Way
    • Contract Vehicles
    • Philanthropy
  • Services
    • KM Strategy & Design
    • Taxonomy and Ontology
    • Enterprise Learning
    • Enterprise Search
    • Enterprise Artificial Intelligence (e-AI)
    • Knowledge Graphs & Data Modeling
    • Content Strategy and Operations
    • Data Management
    • Unified Entitlements
  • Solutions
    • Dynamic Content
    • Semantic Layer
    • Knowledge Intelligence
    • Knowledge Management Transformation
    • Knowledge Portal
    • OmniLearning
  • Knowledge Base
  • Careers
    • Current Openings
    • Benefits
    • A Day In the Life

Blog Archives

Knowledge Cast – Erica Butler of Mountain America Credit Union

Zach Wahl . March 3, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Erica Butler, Senior Manager of Knowledge Management at Mountain America Credit Union. Erica has worked at Mountain America Credit Union (MACU- a federally chartered credit union headquartered … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
digitizationKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadata

Knowledge Cast – Lauren Reinhalter of Council on Foreign Relations

Zach Wahl . February 18, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lauren Reinhalter, Deputy Director of Research and Knowledge Management at The Council on Foreign Relations (CFR).  Lauren Reinhalter has worked at CFR since 2016, where she oversees … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
digitizationKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatarecords managementTaxonomy

Knowledge Cast – Dr. Paulette Hasier of Library of Congress

Zach Wahl . December 17, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Paulette Hasier, Geography and Map Division Chief at the Library of Congress.  Dr. Hasier has served as Chief of the Geography and Map Division at the … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Content StrategydigitizationKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatarecords managementTaxonomy

Knowledge Cast – Stephanie Hill of Paypal

Zach Wahl . December 9, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal.  Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Content StrategyCustomer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadataTaxonomy

Knowledge Cast – Polly Alexander of HealthStream

Zach Wahl . October 14, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager of Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Customer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatasemantic technologyTaxonomy

Knowledge Cast – Patrick Cleary of DraftKings

Zach Wahl . September 30, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Knowledge Management Manager at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy

Knowledge Cast – Dr. Stacey Young of USAID

Zach Wahl . September 23, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, Ph.D., became USAID’s first Agency Knowledge Management and Organizational … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy

Knowledge Cast – Bill Kaplan of Working Knowledge CSP

Zach Wahl . September 18, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy

Knowledge Cast – Lynda King of ServiceNow

Zach Wahl . September 16, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow.  Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy
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