The Keys to Governance

Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction.  Though there are several … Continue reading

The Business Taxonomy Workshop

Low Cost, Low Risk, High Value: A well-designed and implemented business taxonomy can improve the “findability” of information, improving search and browse within a variety of sites and systems. A business taxonomy can also help users discover content, vastly cutting down on time wasted re-creating content that already existed. Continue reading

Business Taxonomies and the Democratization of Content Management

In today’s information systems, an organization’s business users are more active than ever in the creation, publication, identification, and consumption of information. From big data, to social computing, to content and document management, users are generating more and more information.  … Continue reading