Content related to EK Newsletter

4 Critical Elements of a Successful Data Governance Program

Without a strong data governance framework, maintaining your organization’s data can become an unwieldy challenge: with unclean, decentralized data, staff may begin to lose trust and confidence in the information they are working with. If you’re unsure where to start, … Continue reading

QA for Personalized Content

We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading

Content Engineering for Personalized Product Release Notes

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading

4 Reasons Why Knowledge Transfer Should Always Be A Priority

Knowledge Management (KM) involves the people, processes, content, culture, and enabling technologies necessary to capture, manage, share, and find information. Knowledge transfer is one of many methods within the KM domain that aims to increase the quality of information flow … Continue reading