Case Study

Content related to Evaluating Knowledge Graphs for Search

IT Support Implementation for a Large Federal Bank

The Challenge A large federal bank managing over $100 billion worth of assets realized that their employees were unable to effectively do their job because they had to sort through copious amounts of content stored across multiple repositories. Specifically, the … Continue reading »

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading »

Employee 360 Views: Common Use Cases

In an earlier blog, I discussed what Employee 360 Views are and which possible sources of information can feed them. In this blog, I describe why Employee 360 Views are important from various end users’ perspectives, what employee information they … Continue reading »

Employee 360 Views: What are they?

Leaders from every organization need accurate and up-to-date information about their employees to support key corporate decisions, enhance business profitability, and remain competitive in today’s world. One of the best ways to better understand your employees is through an Employee … Continue reading »

360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph

The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading »

Using Wireframes to Define and Visualize Enterprise Knowledge Graphs

As a complement to our enterprise search engagements with clients, we often end up exploring how the implementation of a knowledge graph can establish the foundation for more advanced KM and data efforts, such as smart search or AI capabilities … Continue reading »

Knowledge AI: Content Recommender and Chatbot Powered by Auto-Tagging and an Enterprise Knowledge Graph

The Challenge A global development bank needed a better way to disseminate information and in-house expertise to all of their staff to support the efficient completion of projects, while also providing employees with an intuitive knowledge sharing tool that is … Continue reading »

Five Steps to Implement Search with a Knowledge Graph

Knowledge Graphs and Search are commonly linked together to support search use cases such as: Returning contextual relationships with search results; Displaying relevant topics in a knowledge panel; or Powering an expert finder. These advanced use cases enable an organization … Continue reading »