Content related to Expert Analysis: How Do I Build an Expert Finder?
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading
Knowledge Cast – Zsolt Olah of Amazon
Enterprise Knowledge CEO Zach Wahl speaks with Zsolt Olah, Senior Learning Technologist at Amazon. Zsolt has worked at Amazon, the largest online retail store in the world, since August 2020, working his way up from managing digital learning and experience, … Continue reading
What is Virtual Reality and Why Do I Need It?
Enterprise Knowledge assembled Team EK to deliver advanced learning solutions as part of the USA Learning contract. We’ve invited world-leading subject matter experts to offer guest posts in our Knowledge Base, as part of our ongoing commitment to thought leadership … Continue reading
Knowledge Portal for a Global Investment Firm
The Challenge A major investment firm that manages over 250 billion USD in assets in a variety of industries across the globe engaged Enterprise Knowledge (EK) to fix their siloed information and business practices by designing and implementing a Knowledge … Continue reading
Expert Analysis: Keyword Search vs Semantic Search – Part One
For a long time, keyword search was the predominant method to provide search to an enterprise application. In fact, it is still a tried-and-true means to help your users find what they are looking for within your content. However, semantic … Continue reading
Game-based Learning & Gamification Motivates Employees and Improves Performance
Enterprise Knowledge assembled Team EK to deliver advanced learning solutions as part of the USA Learning contract. We’ve invited world-leading subject matter experts to offer guest posts in our Knowledge Base, as part of our ongoing commitment to thought leadership … Continue reading
Performance Support: Learning Not Required
Enterprise Knowledge assembled Team EK to deliver advanced learning solutions as part of the USA Learning contract. We’ve invited world-leading subject matter experts to offer guest posts in our Knowledge Base, as part of our ongoing commitment to thought leadership … Continue reading
5 Steps to Enhance Search with a Knowledge Graph
As search engines and portals evolve, users have come to expect more advanced features common to popular websites like Google or Amazon. Users expect search engines to understand what they are asking for and give them the ability to easily … Continue reading
Expert Analysis: How Does My Organization Use Auto-tagging Effectively? Part Two
In part one of this series, James Midkiff and Sara Duane, senior technical consultants at EK, discussed what auto-tagging is and when an organization should use it. This blog will discuss auto-tagging best practices to answer the foundational question, “How … Continue reading
Knowledge Portals Revisited
Nearly a quarter-century ago, I began my career in Knowledge Management helping organizations to design and implement portals. At the time, portals were one of the first enterprise knowledge management technologies to hit the market, arising as a reaction to … Continue reading