Content related to IA Fast-Track to Search-Focused AI Solutions: Information Architecture Conference 2024
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
Creating a Connected Search Experience
This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Joe offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.
Leveraging KM as the Foundation for Artificial Intelligence
This presentation by EK’s Zach Wahl, originally presented at the annual Federal/DoD KM Symposium on May 15, 2019, discusses how knowledge management serves as a key foundation for Knowledge AI.
Enterprise Search: The Key to Findability
Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading
Optimizing Your Search Experience: A Human-Centered Approach to Search Design
Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading
Knowledge Graphs for Search and Discovery
For many projects at Enterprise Knowledge, making information more findable and discoverable is a common ask. Clients often ask questions like: Does my organization have any documents that detail the role of product owners on search projects? Have we previously … Continue reading
Bringing KM, Search, and AI Together
Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading
The Role of Search Product Owners
Successful enterprise search projects begin when the new search tool is launched. Search cannot remain static because an organization’s needs, as well as its content, change over time. Without a business leader, search initiatives are unable to adapt to these … Continue reading
Making KM Clickable with Search
I’ve been in the business of Knowledge Management Consulting for the vast majority of my career and, in my experience, one of the most challenging aspects to KM is its intangibility. I’ve helped an array of organizations to define their … Continue reading
Achieving Real AI Through KM
At EK, we’ve consistently talked about the foundational value of Knowledge Management to achieve some of the more advanced information management, findability, and semantic web capabilities organizations have been seeking. At the same time, we’ve increasingly been coming across organizations … Continue reading