Content related to Improving Product Documentation With a CCMS and a Knowledge Graph
How a Knowledge Graph Supports AI: Technical Considerations
In 2023, ChatGPT’s explosive popularity made Artificial Intelligence (AI) language models a household name. In essence, these models are a key component of natural language processing (NLP), a field of AI, focused on enabling computers to understand and generate human … Continue reading
Recommendation Engine Automatically Connecting Learning Content & Product Data
The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading
What is A Data Fabric Architecture and What Are The Design Considerations?
Introduction In today’s data-driven world, effective data management is crucial for businesses to remain competitive. A modern approach to data management is the use of data fabric architecture. A data fabric is a data management solution that connects and manages … Continue reading
From Data to Knowledge… Strategy
At EK, we help organizations across multiple industries and geographic locations tackle a wide range of challenges in dealing with the data, information, and knowledge that supports their strategic goals. Data management teams within these organizations are rising to the … Continue reading
Make Content Management Systems Work for You: Designing Your CMS to Deliver KM Solutions
The most common use case our clients report for implementing their Content Management System (CMS) is “we needed a place to store our documents.” When they come to Enterprise Knowledge (EK), they’ve begun to realize that storing content is one … Continue reading
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading
How a Knowledge Graph Can Accelerate Data Mesh Transformation
Despite a variety of powerful technical solutions designed to centrally manage enterprise data, organizations are still running into the same stubborn data issues. Bottlenecks in data registration, lack of ownership, inflexible models, out of date schemas and streams, and quality … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2
In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading
Knowledge Cast Product Spotlight – Rick Nucci of Guru
Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge … Continue reading
Why Your Enterprise AI Projects Need a Product Manager
Over the past four to five years, there has been a push across industries to incorporate Artificial Intelligence technologies into enterprise scale product offerings. The gravity of this effort can feel overwhelming to organizations at first due to the complexity … Continue reading