Case Study

Content related to IT Support Implementation for a Large Federal Bank

Taxonomy and Information Architecture for the Semantic Layer

There is a growing interest in implementing a semantic layer as part of a knowledge management strategy as organizations seek to contextualize and connect their business data and information in meaningful ways. A semantic layer is more than a collection … Continue reading

Adding Context to Content in the Semantic Layer

Content is a critical organizational asset. Whether product documentation, sales and marketing materials, industry rules and regulations, employee policies, or learning materials, content forms the backbone of operations, decision-making, and end-user experiences. Organizations are challenged to generate content and structure … Continue reading

IA Fast-Track to Search-Focused AI Solutions: Information Architecture Conference 2024

Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA. In their … Continue reading

AI-Augmented Content Analysis to Remediate Duplicate Content

A global energy company with operations in over 60 countries began actively working to reduce their carbon emissions to achieve Net Zero by 2050. Enterprise Knowledge (EK) evaluated and refined their strategic roadmaps, which yielded a plethora of new initiatives that built on their existing efforts. Continue reading

Synergizing Knowledge Graphs with Large Language Models (LLMs): A Path to Semantically Enhanced Intelligence

Why do Large Language Models (LLMs) sometimes produce unexpected or inaccurate results, often referred to as ‘hallucinations’? What challenges do organizations face when attempting to align the capabilities of LLMs with their specific business contexts? These pressing questions underscore the … Continue reading