Knowledge Base - Page 35 of 64 - Enterprise Knowledge

Knowledge Cast – Polly Alexander of HealthStream

Zach Wahl . October 14, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager of Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a … Continue reading

Why am I Mr. SPARQL?

EK Team . October 9, 2020 . Blog

Over the past few years, I have gained a lot of experience working with graph databases, RDF, and SPARQL.¹ SPARQL can be tricky for both new and experienced users as it is not always obvious why a query is returning unexpected … Continue reading

Read My Mind – Fostering Effective Communication

EK Team . October 2, 2020 . Blog

I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading

Knowledge Cast – Patrick Cleary of DraftKings

Zach Wahl . September 30, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Knowledge Management Manager at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve … Continue reading

How to Optimize Search Relevance: Boosting and Filtering

EK Team . September 29, 2020 . Blog

What if when searching your company’s intranet for the terms “service desk,” the first 10 results have nothing to do with a web page where you can submit an IT service ticket? Or what if you are searching for “reports,” … Continue reading

Knowledge Cast – Dr. Stacey Young of USAID

Zach Wahl . September 23, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, Ph.D., became USAID’s first Agency Knowledge Management and Organizational … Continue reading

Onboarding During a Pandemic: How Knowledge Management Can Help

EK Team . September 22, 2020 . Blog

The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading

Knowledge Cast – Bill Kaplan of Working Knowledge CSP

Zach Wahl . September 18, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge … Continue reading

Knowledge Cast – Lynda King of ServiceNow

Zach Wahl . September 16, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading

The UX Guide to Chatbots

EK Team . September 11, 2020 . Blog

Think your organization could benefit from a chatbot but not sure where to start? Or, are you curious to know if your organization would actually benefit from chatbot implementation? In this blog, I’ll review four necessary areas of consideration before … Continue reading