Knowledge Base

Applied Design Thinking

EK Team EK Team . September 14, 2018 . Product

Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading

Taxonomy Lines Blur Without Governance

EK Team EK Team . September 6, 2018 . Blog

Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading

Achieving Real AI Through KM

Zach Wahl Zach Wahl . September 5, 2018 . Blog

At EK, we’ve consistently talked about the foundational value of Knowledge Management to achieve some of the more advanced information management, findability, and semantic web capabilities organizations have been seeking. At the same time, we’ve increasingly been coming across organizations … Continue reading

How to Create a Content Type

Tatiana Baquero Cakici Tatiana Baquero Cakici . August 28, 2018 . Blog

In earlier blogs from this series, we described in simple terms what a content type means through a sweet analogy with cakes (see “What is a Content Type?”) and talked about the benefits of creating a content type (see “Three … Continue reading

The Two Second Page Load

EK Team EK Team . August 23, 2018 . White Paper

When managing websites or performing an analysis on a website, as important as it is to know where your visitors are coming from, what pages they are viewing, and other aspects of interaction; it is equally important to know how … Continue reading

Beyond Findability

Zach Wahl Zach Wahl . August 9, 2018 . Blog

For most of my career, one of my favorite “made up” words has been findability. It is the perfect term to explain the “why” of taxonomy, search, and, in many cases, Knowledge Management in general. When I talk findability, I … Continue reading