The Value of Taxonomy: Why Taxonomy (Still) Matters

After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use … Continue reading

Creating a Connected Search Experience

This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Hilger offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading

Enterprise Search: The Key to Findability

Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading

The Cost of Doing Nothing with Knowledge Management

Presented at KM Showcase 2019 by EK’s Lulit Tesfaye, this presentation covers the business case for knowledge and information management. Further, it offers business cases and discussions of hard Return on Investment (ROI) for KM efforts.