Knowledge Base

Validation Techniques to Enhance Usability

EK Team EK Team . November 30, 2017 . Presentation

In this recent presentation from Taxonomy Bootcamp 2017, part of KMWorld, EK consultants Ben White and Tatiana Cakici discuss various validation techniques to ensure usability of taxonomy designs.

Business Analyst Role: Agile vs. Waterfall

EK Team EK Team . November 30, 2017 . Presentation

In this presentation from the recent BA World Conference in Chicago, Illinois, EK Consultants Yanko Ivanov and Tatiana Cakici discuss the changing role of a BA between traditional Waterfall and Agile projects.

Using Google Analytics to Measure System Performance

EK Team EK Team . October 26, 2017 . Blog

Google Analytics is a free website analytics tracking service that affords webmasters, website owners, website developers, and marketing professionals a data set they can use to make informed decisions. The Google Analytics main screen breaks these data sets into five … Continue reading

Taking an Agile Approach to Adoption

EK Team EK Team . October 20, 2017 . Presentation

Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you … Continue reading

Why People Fail to Share Knowledge

Zach Wahl Zach Wahl . October 9, 2017 . Blog

Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering … Continue reading

Collaboration for Improved User Experience

EK Team EK Team . October 6, 2017 . Blog

A few months ago, my colleague wrote an excellent blog about how to build user-centric products. She brought up a critical point: user experience matters because users matter. Simple, but so true. By collaborating with your users from the start … Continue reading

Fixing Enterprise Search, Part 2 of 2

Joe Hilger Joe Hilger . October 5, 2017 . Video

In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading