Knowledge Base

Design Thinking and Taxonomy Design

EK Team EK Team . May 30, 2017 . Blog

In my experience I’ve found that any successful taxonomy design effort stems from a strong understanding of the end users’ needs – hardly a small task. One way that I’ve worked to address this challenge is by incorporating Design Thinking … Continue reading

Agile Content Teams Part 2: Roles

Rebecca Wyatt Rebecca Wyatt . May 15, 2017 . Blog

Agile practices can empower your content teams and maximize the value of their time. In part 1 of this two-part blog series, we discussed content team implementation of agile ceremonies. Now, in part 2, we follow up with a discussion … Continue reading

Card Sorting Best Practices

Tatiana Baquero Cakici Tatiana Baquero Cakici . May 2, 2017 . White Paper

What is Card Sorting? Taxonomy design is a fundamental component of any information management initiative. It provides a structure to label and organize content, whether it is for a website, intranet, or digital library. Card sorting is a technique for … Continue reading

Best Practices for Leading Change

EK Team EK Team . April 24, 2017 . Blog

In your organization, is there a distinct strategy behind the people side of your organizational change, or is there simply a collection of tactical communications or training activities that need to be “managed” during a rollout? Change leadership requires the … Continue reading

Agile Content Teams Part 1: Ceremonies

Rebecca Wyatt Rebecca Wyatt . April 19, 2017 . Blog

While “going agile” is not an end in itself, there are circumstances where an agile content strategy can help achieve desired business outcomes. In part 1 of this two-part blog series, we discuss content team implementation of agile ceremonies which … Continue reading

NERDy Content for the Enterprise

Zach Wahl Zach Wahl . April 17, 2017 . Blog

  Over my years of consulting, I’ve had the opportunity to strategize, design, and conduct a number of content migration efforts. This is typically in the context of broader content management, document management, or knowledge base redesign or refresh efforts. … Continue reading

Semantic Web Starter Kit

EK Team EK Team . March 30, 2017 . Product

More and more organizations are taking advantage of semantic technologies to improve the way they manage both structured and unstructured content. Semantic tools like ontologies and graph databases allow organizations to: Manage content more effectively; Maximize findability and discoverability of … Continue reading