Content related to Search UX Best Practices Part 2: Search Results
Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading
Top Knowledge Management Trends – 2024
For the last several years, I’ve written this article on the Top Knowledge Management Trends of the year. As CEO of the world’s largest Knowledge Management consulting company, I’m lucky to get to witness these trends forming each year. As … Continue reading
Content Audit Workshop
Kick-start your content audit with a practical, skill building workshop Whether you are planning a content management system implementation, a structured content initiative, a redesign or rebranding, or other content initiative, a content audit is the first step in understanding … Continue reading
Content Analysis
Connect your content strategy to your business strategy with a rigorous analysis Your content isn’t just words on a page; it’s a vital business asset driving your marketing, documentation, communications, customer support, and knowledge management. Beyond the text, it’s about … Continue reading
Effective Knowledge Management: A Key Success Factor for Distributed Organizations
In recent years, the distributed workforce model has emerged as a workplace competitive advantage, leveraging technology to engage top talent independent of geography. This approach has many advantages, including access to global talent pools, cost efficiency, and increased organizational flexibility. … Continue reading
Five Tips for Improving Lessons Learned in Project-Based Organizations
The mechanics of completing lessons learned efforts can be deceivingly simple: You get people in a room (physically or otherwise) and discuss opportunities for improvement based on what they experienced during a project. However, many teams and organizations experience difficulty … Continue reading
3 Steps for Building the Right KM Team
At Enterprise Knowledge (EK), a lot of our knowledge management (KM) work in support of our clients surfaces the need for, and questions around, having a KM team in place. The right KM team – usually 2-5 core individuals who … Continue reading
Knowledge Cast – Barbara Fillip of Chemonics International
Enterprise Knowledge CEO Zach Wahl speaks with Barbara Fillip, Senior Advisor of Knowledge Management at Chemonics International and adjunct professor at George Mason University. Founded in 1975, Chemonics is a leading global sustainable development firm with 6,000 experts in more … Continue reading
Expert Analysis: Reusable Learning Content
Most everyone in their career has had to sit through a training that was too general, too long, or too outdated. In this day and age people expect a more tailored experience and more flexibility in how they can learn…but … Continue reading
Breaking it down: What is a Knowledge Portal?
Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading