Content related to Search UX Best Practices Part 2: Search Results
The Difference Between Communities of Practice (CoP), Special Interest Groups (SIG), Employee Resource Groups (ERG), and Centers of Excellence (CoE)
Communities of Practice (CoPs) have been a long-standing tool in the knowledge manager’s toolbox as a way to foster learning, drive innovation, and capture institutional knowledge. But how do CoPs differ from other organizational community programs? Within any given organization, … Continue reading
Make Content Management Systems Work for You: Designing Your CMS to Deliver KM Solutions
The most common use case our clients report for implementing their Content Management System (CMS) is “we needed a place to store our documents.” When they come to Enterprise Knowledge (EK), they’ve begun to realize that storing content is one … Continue reading
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading
Five Ways to Demonstrate the Value of KM [In the Age of AI]
Knowledge management (KM) is steadily growing beyond its traditional role of providing the framework for sharing, using, and managing the knowledge and information of an organization: it now also serves as the foundation for advancements in Artificial Intelligence (AI). We … Continue reading
Expert Analysis: How Do I Build an Expert Finder?
The search for subject matter experts (SMEs) is an age-old problem when looking for assistance and mentorship or building a team around a subject matter. Expert Finders solve this problem by allowing users to search for colleagues with specific expertise. … Continue reading
Top Knowledge Management Use Cases (with Real World Examples)
Knowledge Management (KM) is presently experiencing a rebirth, with greater executive interest and organizational commitment. Driven by the post-Covid transition to hybrid and remote work, the employee churn during the great resignation, and the explosion of AI driven by knowledge … Continue reading
Knowledge Cast – Katie Stone of Berry Appleman & Leiden
Enterprise Knowledge CEO Zach Wahl speaks with Katie Stone, Director of Knowledge Management at Berry Appleman & Leiden LLP (BAL). BAL is a global firm singularly focused on meeting the immigration challenges of corporate clients around the world. The BAL … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2
In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading
Webinar: Knowledge Productivity in the Age of AI
On June 8th, EK COO and Co-Founder Joe Hilger joined Stuart Whittle, Chief Technology and Innovation Officer at Weightmans, Stephen Bedford, Product Director at ClearPeople, and Gabriel Karawani, Co-Founder of ClearPeople for the live webinar “Knowledge Productivity in the Age … Continue reading
Knowledge Cast Product Spotlight – Rick Nucci of Guru
Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge … Continue reading