Blog Archives

Leveraging Institutional Knowledge to Improve AI Success

  In an age where organizations are seeking competitive advantages from new technologies, having high-quality knowledge readily available for use by both humans and AI solutions is an imperative. Organizations are making large investments in deploying AI. However, many are … Continue reading

Extracting Knowledge from Documents: Enabling Semantic Search for Pharmaceutical Research and Development

The Challenge A major pharmaceutical research and development company faced difficulty creating regulatory reports and files based on years of drug experimentation data. Their regulatory intelligence teams and drug development chemists spent dozens of hours searching through hundreds of thousands … Continue reading

Aligning an Enterprise-Wide Information Management (IM) Roadmap for a Global Energy Company

A global energy company sought support in detailing and aligning their information management (IM) team’s roadmaps for all four of their IM products – covering all managed applications, services, projects, and capabilities – to help them reach their target state vision of higher levels of productivity, more informed decision-making, and quality information made available to … Continue reading

Nurturing Knowledge – A Journey in Building a KM Program from Scratch: A Case Study

Today, non-profit organizations face the challenge of optimizing knowledge management to maximize resources and support decision-making. During this presentation  “Nurturing Knowledge: A Journey in Building a KM Program from Scratch”, Jess DeMay (Enterprise Knowledge) and Jennifer Anna (WWF) shared a … Continue reading

Enhancing Retail Performance with Semantic Layer As an Enabler for Data and Analytics Teams

In the fast-paced retail sector, organizations need to be able to quickly view store performance analytics in order to make crucial decisions. A leading global retail chain faced significant delays of up to 5-6 weeks when attempting to retrieve essential store performance metrics and create reports for executive leadership. This bottleneck was largely due to … Continue reading

User-Centered Information Architecture Strategy for a Leading Nonprofit Organization

Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading