Success Story

Content related to National Park Service (NPS)

Leveraging Institutional Knowledge to Enable Innovation

In Greek mythology, the character Sysiphus is condemned to spend eternity pushing a boulder up a hill, only for the boulder to roll back down as soon as he nears the top.  When organizations lack capability to manage and preserve … Continue reading

Using Knowledge Management to Minimize the Costs of Departing Leaders

Institutional knowledge loss can take many forms, but one of its most common instances occurs when long-standing leaders and experts decide to step down and leave the organization. Departures arise as individuals look for new opportunities, retire, or as a … Continue reading

Why Your Taxonomy Needs SKOS 

Taxonomies are a valuable tool for capturing semantic context, but their full value can only be realized when they’re represented in a standardized format. This infographic introduces SKOS (Simple Knowledge Organization System) and demonstrates how your organization’s taxonomies can reach their full potential. Continue reading

Women’s Health Foundation – Semantic Classification POC

A humanitarian foundation focusing on women’s health faced a complex problem: determining the highest impact decision points in contraception adoption for specific markets and demographics. Two strategic objectives drove the initiative—first, understanding the multifaceted factors (from product attributes to social influences) that guide women’s contraceptive choices, and second, identifying actionable insights from disparate data sources. The key challenge was integrating internal survey response data with internal investment documents to answer nuanced competency questions such as, “What are the most frequently cited factors when considering a contraceptive method?” and “Which factors most strongly influence adoption or rejection?” This required a system that could not only ingest and organize heterogeneous data but also enable executives to visualize and act upon insights derived from complex cross-document analyses. Continue reading