User-Centered Information Architecture Strategy for a Leading Nonprofit Organization
Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading
Top Knowledge Management Use Cases (with Real World Examples)
Knowledge Management (KM) is presently experiencing a rebirth, with greater executive interest and organizational commitment. Driven by the post-Covid transition to hybrid and remote work, the employee churn during the great resignation, and the explosion of AI driven by knowledge … Continue reading
Translating AI from Concept to Reality: Five Keys to Implementing AI for Knowledge, Content, and Data
Lulit Tesfaye, a Partner and Director for Enterprise Knowledge’s Data and Information Management Division, presented on April 07, 2022 at the data.world Spring Virtual Summit 2022 on the topic of Translating AI from Concept to Reality: Five Keys to Implementing … Continue reading
6 Questions to Help Determine Where to Start Your KM Transformation
“Where do we start?” It’s a question that can seem daunting for the organizations that EK works with as they contemplate moving from developing a Knowledge Management (KM) Strategy to implementation. This question invites uncertainty and even skepticism as leadership … Continue reading