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Content related to Taylor Paschal to Facilitate World IA Day 2024 Richmond

QA for Personalized Content

We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading

The Importance of Agility During The Great Resignation (Part II: Attracting Talent)

Introduction In Part I we discussed how to leverage Agile values to retain employees during the Great Resignation. Now let’s talk about turning the Great Resignation into an advantage. With 44% of the workforce looking for new opportunities, this is … Continue reading

The Importance of Agility During The Great Resignation (Part I: Retention)

With more people than ever leaving their jobs, Agile teams can encourage retention and attract the right talent. Introduction People are still leaving their jobs, and in record numbers. According to Willis Towers Watson’s 2022 Global Benefits Attitudes Survey, a … Continue reading

Read My Mind – Fostering Effective Communication

I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading

Building an Agile KM Roadmap

Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle … Continue reading

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading