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Content related to Why Your Enterprise AI Projects Need a Product Manager

KM Strategy Workshop and Roadmap for a Global Product Testing Organization

The Challenge An industry-leading product testing organization was seeking the ability to quickly and efficiently gain an understanding of their knowledge management (KM) current state, and subsequently develop a foundational strategy to reach their desired state and a roadmap with … Continue reading

Knowledge Capture and Transfer Series – Part 3: Capturing Explicit Knowledge

Even though explicit knowledge refers to knowledge that has already been captured and documented somewhere in the organization, this doesn’t mean that all organizations capture their explicit knowledge in locations or formats that are easy to use. Indeed, a lot … Continue reading

Knowledge Capture and Transfer Series – Part 2: Capturing Tacit Knowledge

Organizations often lack a disciplined way to leverage the learnings and experience that their staff have acquired throughout their tenure and past experiences, and they only pay attention to this issue once it becomes too big to ignore. Examples of … Continue reading

Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph

Chris Marino, a Principal Solution Consultant at Enterprise Knowledge (EK), was a featured speaker at this year’s Data Architecture Online event organized by Dataversity. Marino presented his webinar “Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph” … Continue reading

Content Management Strategy for an International Retailer

The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading