Blog Archives

Expert Analysis: How Does My Organization Use Auto-tagging Effectively? Part Two

In part one of this series, James Midkiff and Sara Duane, senior technical consultants at EK, discussed what auto-tagging is and when an organization should use it. This blog will discuss auto-tagging best practices to answer the foundational question, “How … Continue reading

The Importance of Agility During The Great Resignation (Part II: Attracting Talent)

Introduction In Part I we discussed how to leverage Agile values to retain employees during the Great Resignation. Now let’s talk about turning the Great Resignation into an advantage. With 44% of the workforce looking for new opportunities, this is … Continue reading

What is a CCMS and Why Do I Need One?

If you work on a content or technology team, you may have heard about Component Content Management Systems (CCMS) and wondered, “do we need that?” CCMSs have grown in popularity over the past few years and have begun to prove … Continue reading

Where Should KM Leadership and Governance Belong in an Organization?

Whenever an organization invests in Knowledge Management (KM) solutions, whether it’s a new technology, process, or program, the question of who should have ownership and governance over these new tools and ways of working almost always arises. This KM function, … Continue reading