Blog Archives
The Difference Between Communities of Practice (CoP), Special Interest Groups (SIG), Employee Resource Groups (ERG), and Centers of Excellence (CoE)
Communities of Practice (CoPs) have been a long-standing tool in the knowledge manager’s toolbox as a way to foster learning, drive innovation, and capture institutional knowledge. But how do CoPs differ from other organizational community programs? Within any given organization, … Continue reading
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading
EK at Ten: Looking Back on Our Greatest Knowledge Management Solutions
We recently celebrated the ten year anniversary of Enterprise Knowledge (EK). As founders, this was very special for both Zach and I. I’ve been reflecting on the amazing people, clients, and projects we have been involved with and pondering all … Continue reading
Five Ways to Demonstrate the Value of KM [In the Age of AI]
Knowledge management (KM) is steadily growing beyond its traditional role of providing the framework for sharing, using, and managing the knowledge and information of an organization: it now also serves as the foundation for advancements in Artificial Intelligence (AI). We … Continue reading
How a Knowledge Graph Can Accelerate Data Mesh Transformation
Despite a variety of powerful technical solutions designed to centrally manage enterprise data, organizations are still running into the same stubborn data issues. Bottlenecks in data registration, lack of ownership, inflexible models, out of date schemas and streams, and quality … Continue reading
Expert Analysis: How Do I Build an Expert Finder?
The search for subject matter experts (SMEs) is an age-old problem when looking for assistance and mentorship or building a team around a subject matter. Expert Finders solve this problem by allowing users to search for colleagues with specific expertise. … Continue reading
Top Knowledge Management Use Cases (with Real World Examples)
Knowledge Management (KM) is presently experiencing a rebirth, with greater executive interest and organizational commitment. Driven by the post-Covid transition to hybrid and remote work, the employee churn during the great resignation, and the explosion of AI driven by knowledge … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2
In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading
Why Your Enterprise AI Projects Need a Product Manager
Over the past four to five years, there has been a push across industries to incorporate Artificial Intelligence technologies into enterprise scale product offerings. The gravity of this effort can feel overwhelming to organizations at first due to the complexity … Continue reading
What is Virtual Reality and Why Do I Need It?
Enterprise Knowledge assembled Team EK to deliver advanced learning solutions as part of the USA Learning contract. We’ve invited world-leading subject matter experts to offer guest posts in our Knowledge Base, as part of our ongoing commitment to thought leadership … Continue reading