Author Archive

Fixing Enterprise Search, Part 2 of 2

In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading »

Fixing Enterprise Search, Part 1 of 2

In the first part of his two-part series on fixing enterprise search, Joe Hilger discusses some common misconceptions around “fixing” search for organizations. He describes the importance of looking beyond search engine tools to truly understand an organization’s search requirements and … Continue reading »

Knowledge Management of Structured and Unstructured Information

Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading »

Ontology Design Best Practices – Part II

This is the second in a two part blog series, sharing our best practices collected through our efforts in ontology consulting. The first part of the series described 5 key recommendations for any new ontology project. These recommendations need to … Continue reading »

Ontology Design Best Practices – Part I

EK provides extensive Ontology Design services for our customers. Much of what we know comes from lessons learned on a wide variety of projects. Over time we’ve developed a library of best practices regarding what to do and what not … Continue reading »