Fixing Enterprise Search, Part 2 of 2
In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading »
Fixing Enterprise Search, Part 1 of 2
In the first part of his two-part series on fixing enterprise search, Joe Hilger discusses some common misconceptions around “fixing” search for organizations. He describes the importance of looking beyond search engine tools to truly understand an organization’s search requirements and … Continue reading »
Knowledge Management of Structured and Unstructured Information
Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading »
What is an Ontology and Why Do I Want One?
Ontologies and semantic technologies are becoming popular again. They were a hot topic in the early 2000s, but the tools needed to implement these concepts were not yet sufficiently mature. Ontology and semantic technologies have now matured to the point … Continue reading »
Ontology Design Best Practices – Part II
This is the second in a two part blog series, sharing our best practices collected through our efforts in ontology consulting. The first part of the series described 5 key recommendations for any new ontology project. These recommendations need to … Continue reading »
Ontology Design Best Practices – Part I
EK provides extensive Ontology Design services for our customers. Much of what we know comes from lessons learned on a wide variety of projects. Over time we’ve developed a library of best practices regarding what to do and what not … Continue reading »
Action-Oriented Search: A Better Approach to Making Enterprise Search Work
Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading »
Action Oriented Search Workshop
The ability to search and find information is critical to every large enterprise. Have you spent money on search engines or KM tools like SharePoint and found that your employees won’t use the tool because they cannot find anything? More … Continue reading »
Search Design Best Practices
Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading »
Five Creative Search Solutions Using Text Analytics
On April 1, 2015, EK’s Joe Hilger shared 5 creative search solutions using text analytics at Text Analytics World. Continue reading »