Joe Hilger, Author at Enterprise Knowledge

Home : Articles by : Joe Hilger : Page 2

Joe Hilger

Joe is Enterprise Knowledge's COO. He has over 20 years experience leading and implementing cutting edge, enterprise-scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, the federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise-level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, Agile development and content governance.

Knowledge Cast Product Spotlight – Ashu Roy of eGain

Joe Hilger April 12, 2023 . Podcast

In this episode of Product Spotlight, Joe Hilger speaks with Ashu Roy, CEO of eGain Corporation. eGain is a leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve the customer experience, optimize … Continue reading

Elevating Your Point Solution to an Enterprise Knowledge Graph

Joe Hilger November 16, 2022 . Blog

I am fortunate to be able to speak with many vendors in the Graph space, as well as company executives and leaders in IT and KM departments around the world. So many of these people are excited about the power … Continue reading

Knowledge Cast Product Spotlight – Micah Peterson of ProcedureFlow

Joe Hilger June 15, 2022 . Podcast

In this episode of the Knowledge Cast, Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 … Continue reading

Managing Disparate Learning Content

Joe Hilger May 5, 2022 . Blog

The move toward hybrid work plans, along with the huge number of employees that are changing jobs, has elevated the importance of content transformation from event-based learning to personalized learning. Leading organizations recognize that training is critical to making employees … Continue reading

Knowledge Cast Product Spotlight – Joe Pairman of RWS Group

Joe Hilger May 4, 2022 . Podcast

In this episode of the Knowledge Cast, Joe Hilger speaks with Joe Pairman, Director of Product Management at RWS Group. RWS Group is a world-leading provider of technology-enabled language, content management, and intellectual property services. Joe is in charge of … Continue reading

Knowledge Cast Product Spotlight – Michael Andrews of Kentico

Joe Hilger April 13, 2022 . Podcast

In this episode of the Knowledge Cast, Joe Hilger speaks with Michael Andrews, Content Strategy Evangelist at Kentico. Kentico is a global software vendor with two award-winning products, Kontent and Xperience. Michael has been at Kentico since 2019 and focuses … Continue reading

Knowledge Cast Product Spotlight – Dorian Selz of Squirro

Joe Hilger February 22, 2022 . Podcast

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading

The Top 5 KM Technologies

Joe Hilger February 17, 2022 . Blog

Knowledge Management (KM) is more important than ever. The great resignation is creating turnover unlike anything we have ever seen. How do we retain the knowledge of the workers who leave and quickly upskill new workers? This problem is even … Continue reading

Knowledge Management Is More Than SharePoint

Joe Hilger February 15, 2022 . Blog

I regularly speak with business leaders about Knowledge Management (KM). It is surprising how often I hear executives tell me they have addressed KM in their organization by implementing SharePoint or O365. When I ask how well it is working, … Continue reading

Hilger’s Latest Article in Big Data Quarterly — The Power of Enterprise-Ready Graph Databases

Joe Hilger January 5, 2022 . News

EK continues to lead the conversation about graph technology with COO Joe Hilger’s most recent article in Big Data Quarterly, “The Power of Enterprise-Ready Graph Databases.” Graph databases are powerful new tools for managing and analyzing heterogenous data across enterprises. … Continue reading

Author: Joe Hilger