Search UX Best Practices Part 2: Search Results
Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading
Search UX Best Practices Part 1: User Input
Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading
Improve Your Content’s Findability In Three Simple Steps
The Internet (and likely your spam box) abounds with blog posts about how to improve your website’s SEO. There are an overwhelming number of tips and tricks to get your page at the top of that Google search results list. … Continue reading
Building Collaboration Through Content Strategy
A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading
Designing a Learning Environment
A critical component of an organization’s knowledge is its learning material. Organizations often focus on the development of formal learning courses and programs, but our experience designing and building knowledge bases and learning management systems shows this is only one … Continue reading