News related to How to Build a User-Centric Product: A Quick Guide to UX Design

EK’s Allison Blanning to Present at 2022 SLA Midwest Symposium

Allison Blanning, a Senior Knowledge Management Analyst at Enterprise Knowledge, is presenting at “Transformation of Librarianship,” a virtual conference organized by the Illinois, Indiana, Iowa, Michigan, and St. Louis Chapters of the Special Libraries Association (SLA) on Friday, June 10th. … Continue reading

EK Teaching Upcoming Agile & Design Thinking Certification for KMI

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on September 27th and 28th, 2022. The full course overview and registration information can be found through the KMI event … Continue reading

EK Teaching Upcoming Agile & Design Thinking Certification for KMI

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on March 1st and 2nd, 2022. The full course overview and registration information can be found through the KMI event … Continue reading

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading

EK’s Andrew Politi to Present at GovTech

Enterprise Knowledge Senior Consultant Andrew Politi will be presenting during this summer’s Govtech lineup webinar series focused on strengthening relationships between industry and state & local government leadership.   Politi will present a webinar entitled “How Remote Teams Are Transforming the … Continue reading