Content related to Content Silos: Causes, Problems, and Solutions
Why Did This Website Recommend That?
Earlier this evening I was scrolling through one of my social media feeds and I came across one of those posts where someone is asking, “What did I do to get an ad for [insert completely absurd product] in my feed?” … Continue reading
SharePointSaga! Determining Which Version of SharePoint is Right for Your Migration
In this trilogy + prequel blog series we will explore all the possibilities of your SharePoint upgrade/migration journey. “Punch it!!” Episode 1: Exploring SharePoint 2016, 2019, and Online (The Phantom Versions) Microsoft’s SharePoint products and technologies have enjoyed explosive growth … Continue reading
What is an Action-Oriented Search Result?
Anytime Google updates their search experience, the subtle change seems to be snuck into the search engine overnight to either gently surprise the detail-oriented or to otherwise go unnoticed. However, one of Google’s most impactful, and definitely most noticeable changes, … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People
Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading
The Importance of Content Governance, An Introduction
A great content strategy will deliver great content, or as our Principal, Zach Wahl, would call it, “NERDy content.” However, even the best content requires the proper level of care and attention in order to remain great. Governance provides support … Continue reading
Using Knowledge Graph Data Models to Solve Real Business Problems
A successful business today must possess the capacity to quickly glean valuable insights from massive amounts of data and information coming from diverse sources. The scale and speed at which companies are generating data and information, however, often makes this … Continue reading
Increase the Re-Use of Knowledge Assets with Semantic Hubs
In my last blog, I discussed how knowledge graphs aggregate information from multiple systems to enable powerful search and discovery tools. A semantic hub (or semantic middleware) is a metadata-enhanced bridge that connects a knowledge graph to user-facing applications, helping … Continue reading
The Roadmap to Open, Accessible, and Machine-Readable Data
In January, the federal government passed a new law to improve data management at federal agencies, H.R. 4174, the “Foundations for Evidence-based Policymaking Act of 2018”. The law includes the Open, Public, Electronic, and Necessary Government Data Act, or the … Continue reading
Designing Content Types for Performance Support
We know that learners struggle to translate what they have learned in a theoretical training to on the job performance improvement. We also know that training programs are most effective when they go beyond a single classroom or online learning … Continue reading