Content related to Data Uniformity Inside of Google Analytics or the Use of Filters
Top Knowledge Management Trends – 2026
Since 2019, I’ve been authoring an annual KM Trends article. This article tends to be one of the most important and challenging that Enterprise Knowledge produces each year, and rightly should be listed as a coauthorship with many of my … Continue reading
Knowledge Cast – Mike Ferguson, CEO of Intelligent Business Strategies
Enterprise Knowledge’s Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Mike Ferguson, CEO of Intelligent Business Strategies and Conference Chair of Big Data LDN, the largest data and analytics conference in Europe. With over 40 years of experience … Continue reading
Enterprises, KM, & AI: From Fragmented Knowledge to Intelligent Systems
In the session “Enterprises, KM, & AI: From Fragmented Knowledge to Intelligent Systems,” Jess DeMay (Enterprise Knowledge) and Rachel Teague (Emory Consulting LLC.) co-presented at KMWorld 2025, exploring how organizations can evolve from disconnected information environments into intelligent and adaptive … Continue reading
Generating Structured Outputs from Unstructured Content Using LLMs
Long, unstructured documents can be difficult to find, manage, and work with for both people and AI. A clear structure is essential for transforming and dividing disorganized content into smaller, usable, and more valuable information assets. A well-formed content structure … Continue reading
Content Engineering to Improve AI Readiness for a Financial Institution’s Customer Service Center
A well-known financial institution faced challenges in providing frictionless, personalized service to customers due to widespread issues with knowledge base content. Due to outdated legacy systems, both agents and customers experienced difficulties finding and using content; similarly, internal content management teams struggled to maintain and update both agent-facing and customer-facing content … Continue reading
Semantic Layer Symposium 2025: Takeaways and Looking Ahead at Semantic Layers and AI
In October of this year, Enterprise Knowledge held our annual Semantic Layer Symposium (SLS) in Copenhagen, Denmark, bringing together industry thought leaders, data experts, and practitioners to explore the transformative potential, and reflect on the successful implementation, of semantic layers. … Continue reading
Knowledge Cast – Ole Olesen-Bagneux, Vice President & Chief Evangelist at Actian
Enterprise Knowledge’s Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Ole Olesen-Bagneux, Vice President & Chief Evangelist at Actian. He is a twice-published author with a BA, MA, and PhD in Library and Information Science from the University … Continue reading
Semantic Layer Symposium 2025: The Rising Importance of Information Science in the World of Semantic Layers and Knowledge Graphs
In October of this year, Enterprise Knowledge held our annual Semantic Layer Symposium (SLS) in Copenhagen, Denmark, bringing together industry thought leaders, data experts, and practitioners to explore the transformative potential, and reflect on the successful implementation, of semantic layers. … Continue reading
Transforming Content Operations in the Age of AI
AI continues to disrupt and transform the way we work in the modern enterprise, and owners and managers of digital content are no exception. During their presentation, “Transforming Content Operations in the Age of AI,” on November 19th at KM … Continue reading
How to Leverage LLMs for Auto-tagging & Content Enrichment
When working with organizations on key data and knowledge management initiatives, we’ve often noticed that a roadblock is the lack of quality (relevant, meaningful, or up-to-date) existing content an organization has. Stakeholders may be excited to get started with advanced … Continue reading