Content related to Fixing Enterprise Search Without Changing Code
What’s Next for Search? Moving Beyond Q&A to Context, Discovery, and Action
Beyond the Search Box Enterprise search is in the middle of a reset. For years, most enterprise search programs were built to return documents and links across repositories, and success was measured by whether employees could locate the right file. … Continue reading
Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm
The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading
Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search
Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading
Taxonomy Alignment for SDG Tagging
In the session “Utilizing Taxonomies to Meet UN SDG Obligations“ co-presented at KMWorld 2025 on November 17th, Enterprise Knowledge’s Ben Kass and ASHA’s Mike Cannon discuss how they structured taxonomies within an ongoing auto-tagging implementation to serve content management and … Continue reading
Semantic Search Advisory and Implementation for an Online Healthcare Information Provider
The medical field is an extremely complex space, with thousands of concepts that are referred to by vastly different terms. These terms can vary across regions, languages, areas of practice, and even from clinician to clinician. Additionally, patients often communicate … Continue reading
Optimizing Historical Knowledge Retrieval: Leveraging an LLM for Content Cleanup
Enterprise Knowledge (EK) recently worked with a Federally Funded Research and Development Center (FFRDC) that was having difficulty retrieving relevant content in a large volume of archival scientific papers. Researchers were burdened with excessive search times and the potential for knowledge loss … Continue reading
Enhancing Insurance Fraud Detection through Graph-Based Link Analysis
A national agency overseeing insurance claims engaged EK to advise on developing and implementing graph-based analytics to support fraud detection. EK applied key concepts such as knowledge graphs, graph-based link analysis for detecting potentially suspicious behavior, and the underlying technology architecture required to instantiate a fully functional solution at the agency to address client challenges. Continue reading
Graph Solutions PoC to Production: Overcoming the Barriers to Success (Part I)
Part I: A Review of Why Graph PoCs Struggle to Demonstrate Success or Progress to Production This is Part 1 of a two-part series on graph database PoC success and production deployment. Introduction I began my journey with graphs … Continue reading
Enhancing Taxonomy Management Through Knowledge Intelligence
In today’s data-driven world, managing taxonomies has become increasingly complex, requiring a balance between precision and usability. The Knowledge Intelligence (KI) framework – a strategic integration of human expertise, AI capabilities, and organizational knowledge assets – offers a transformative approach … Continue reading
Incorporating Unified Entitlements in a Knowledge Portal
Recently, we have had a great deal of success developing a certain breed of application for our customers—Knowledge Portals. These knowledge-centric applications holistically connect an organization’s information—its data, content, people and knowledge—from disparate source systems. These portals provide a “single … Continue reading