Content related to How to Explain Ontologies to Any Audience
Taxonomy in the Age of Personalization
Zach Wahl and Sara Mae O’Brien-Scott spoke at the 2022 Taxonomy Boot Camp in Washington, D.C. on taxonomy’s critical role in delivering what every end user now expects—a seamless and personalized experience. Personalization is harnessed by the most successful organizations to … Continue reading
Climbing the Ontology Mountain to Achieve a Successful Knowledge Graph
Tatiana Baquero Cakici, Senior KM Consultant, and Jennifer Doughty, Senior Solution Consultant from Enterprise Knowledge’s Data and Information Management (DIME) Division presented at the Taxonomy Boot Camp (KMWorld 2022) on November 17, 2022. KMWorld is the world’s leading knowledge management … Continue reading
The Importance of Agility During The Great Resignation (Part II: Attracting Talent)
Introduction In Part I we discussed how to leverage Agile values to retain employees during the Great Resignation. Now let’s talk about turning the Great Resignation into an advantage. With 44% of the workforce looking for new opportunities, this is … Continue reading
The 2022 Agile KM Manifesto
In November of 2022, we introduced the first iteration of the Agile KM Manifesto at the KM World Conference in Washington D.C. Our ‘ask’ of the audience, and now of our fellow KM practitioners at large, is to review this … Continue reading
Jumpstarting Your Semantic Solution Design with UML Diagrams
Where do I start? Whether it be a taxonomy, an ontology, or a knowledge graph, this is a common question that we get from clients when they are beginning their scoping journey. We get it. It is difficult to define … Continue reading
Optimizing Your Taxonomy in SharePoint Online: Search Filters
All too often, clients come to Enterprise Knowledge (EK) with the issue that “we cannot find anything in our SharePoint sites.” Because of its highly configurable nature, SharePoint can quickly become the wild west of your organization if it is … Continue reading
Why Your Data Fabric Needs an Enterprise Ontology
In today’s rapidly growing and evolving data environment, it is increasingly difficult for organizations to get maximal value from the full breadth of their data. As more data is produced faster by more sources, it is difficult for analysts, data … Continue reading
Content Management Strategy for an International Retailer
The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading
Breaking it down: What is a Taxonomy?
A few years ago, I did an activity at a leadership retreat where each person slowly whittled down a list of words to a single word that most represented them. The word that I ended up with was “simplicity,” and … Continue reading
User-Centric Content Engineering to Improve Customer Experience
The Challenge A global financial firm needed to improve the user experience (UX) for its technical support documentation hub. Prior to EK’s involvement, the client company received user feedback expressing that interacting with the technical support documentation was cumbersome. Only … Continue reading