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Content related to If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience

What’s Next for Search? Moving Beyond Q&A to Context, Discovery, and Action

Beyond the Search Box Enterprise search is in the middle of a reset. For years, most enterprise search programs were built to return documents and links across repositories, and success was measured by whether employees could locate the right file. … Continue reading

Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm

The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading

Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search

Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading

Semantic Search Advisory and Implementation for an Online Healthcare Information Provider

The medical field is an extremely complex space, with thousands of concepts that are referred to by vastly different terms. These terms can vary across regions, languages, areas of practice, and even from clinician to clinician. Additionally, patients often communicate … Continue reading

Extracting Knowledge from Documents: Enabling Semantic Search for Pharmaceutical Research and Development

The Challenge A major pharmaceutical research and development company faced difficulty creating regulatory reports and files based on years of drug experimentation data. Their regulatory intelligence teams and drug development chemists spent dozens of hours searching through hundreds of thousands … Continue reading

Analyzing and Optimizing Content for the Semantic Layer

As I wrote in my previous post, Adding Context to Content in the Semantic Layer, the organizational challenge of effectively generating, managing, and distributing content can be addressed by integrating content into a semantic layer. The semantic layer enriches the … Continue reading

Adding Context to Content in the Semantic Layer

Content is a critical organizational asset. Whether product documentation, sales and marketing materials, industry rules and regulations, employee policies, or learning materials, content forms the backbone of operations, decision-making, and end-user experiences. Organizations are challenged to generate content and structure … Continue reading

IA Fast-Track to Search-Focused AI Solutions: Information Architecture Conference 2024

Sara Mae O’Brien-Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA. In their presentation, … Continue reading