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Content related to Ivanov and Midkiff to Speak at the Cognitive Computing Summit 2018 in Boston, MA

Knowledge Cast Product Spotlight – Andreas Blumauer of Semantic Web Company

In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible … Continue reading

Taking Content Personalization to the Next Level: Graphs and Componentized Content Management

Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading

Designing Your Taxonomy to Fit Your Use Case: Common Taxonomy Use Cases (Part 1)

At EK, we’ve designed countless taxonomies for our clients over the years. These taxonomies are reflective of each individual client’s content and needs, and provide direct business value. One of the keys to our success is that before we even … Continue reading

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading

Improved Customer Service and Risk Management through KM

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading

Investing in Development Standards: Code Review Best Practices (Part 5)

This blog series has covered multiple facets of development standards, from code quality and documentation to configuring virtual and containerized environments. In the previous blog, we discussed the benefits of code reviews to ensure your organization is delivering high quality, … Continue reading