Knowledge Base - Page 39 of 75 - Enterprise Knowledge

The Phantom Data Problem: Finding and Managing Secure Content

Joe Hilger . September 10, 2021 . Blog

Every organization has content/information that needs to be treated as confidential. In some cases, it’s easy to know where this content is stored and to make sure that it is secure. In many other cases, this sensitive or confidential content … Continue reading

Developing A Competency-Based Training Plan for an Employee Transformation Initiative

EK Team . September 10, 2021 . Case Study

The Challenge A private learning organization that partners with the federal government to train their employees was undergoing a transformation from a brick-and-mortar learning institution to an all-digital learning platform. This transformation, further accelerated by the global impact of COVID-19, … Continue reading

How Do I Implement A Taxonomy?

EK Team . September 3, 2021 . Blog

Congrats, you have a taxonomy! It is a strategic milestone for many organizations whether the taxonomy is instantiated in a taxonomy management system of some type, or, as we much more commonly see, stored in a spreadsheet. Regardless, your next … Continue reading

Knowledge Cast – Claudia Sandulache of Société Générale Retail Bank (BDDF)

Zach Wahl . August 27, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining … Continue reading

Knowledge Cast Product Spotlight – Patrick Bosek of Heretto

Joe Hilger . August 20, 2021 . Podcast

Welcome to a new segment of Knowledge Cast, Product Spotlight, a series in which we talk about KM technologies and how different products on the market meet KM challenges and provide new and improved ways to meet tomorrow’s challenges. In … Continue reading

Webinar: Headless CMS In Action

EK Team . August 17, 2021 . Video

The webinar “Headless CMS in Action: Understanding What it is and How it Can be Used in Your Organization” was facilitated by EK’s Technology Solutions Lead Rebecca Wyatt on Friday, June 18th. The webinar’s three panelists are award-winning journalist John … Continue reading

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

EK Team . August 10, 2021 . Case Study

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading

Improved Customer Service and Risk Management through KM

EK Team . August 7, 2021 . Case Study

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading

EK AMA – How do I get started fixing my content?

Zach Wahl . July 23, 2021 . Podcast

Enterprise Knowledge’s Ask Me Anything series is back with another answer to a common question in Knowledge Management. Content is the topic in this episode of EK AMA as Zach Wahl asks Joe Hilger “How do I get started fixing … Continue reading

EK AMA – Why doesn’t my search work like Google?

Zach Wahl . July 16, 2021 . Podcast

Enterprise Knowledge is proud to announce a new series to Knowledge Cast called EK AMA. EK AMA takes a look at common questions Enterprise Knowledge receives from our clients and colleagues and provides an quick answer to them. In this … Continue reading