Blog Archives

OmniLearning

OmniLearning Our OmniLearning Solutions deliver all the learning content you need, when, where, and how your learners need to access it.  More on OmniLearning OmniLearning is all about bridging the gap between learning strategies, technologies, and content, to deliver the … Continue reading

Enterprise Artificial Intelligence

Enterprise Artificial Intelligence Enterprise Artificial Intelligence enables an organization to connect all their knowledge assets, helping people to find and discover it in the way they want and deliver it in a highly customized manner so that it is immediately … Continue reading

Dynamic Content

Dynamic Content Content must meet customer and employee needs wherever and whenever it’s needed. But how? Enter EK’s Dynamic Content Solution for building modular, flexible, and reusable content to enable personalization, omnichannel delivery, and highly adaptive experiences. More on Dynamic … Continue reading

Knowledge Management Transformation

Knowledge Management Transformation A Knowledge Management Transformation will establish your company as a world leader in KM, delivering business value in the form of greater employee satisfaction and retention, customer satisfaction, higher productivity, and greater innovation. The Problems It Solves … Continue reading

Knowledge Portal

Knowledge Portal A Knowledge Portal will serve as the hub to integrate all of your organization’s KM assets, including your information, data, and people, into a single highly contextualized environment where real business can get done. More on Knowledge Portals … Continue reading

Improving Product Documentation With a CCMS and a Knowledge Graph

The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading

Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?

When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today:  We don’t know what data we … Continue reading

Employee 360 Views: Common Use Cases

In an earlier blog, I discussed what Employee 360 Views are and which possible sources of information can feed them. In this blog, I describe why Employee 360 Views are important from various end users’ perspectives, what employee information they … Continue reading