Content related to System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance
The Role of Search Product Owners
Successful enterprise search projects begin when the new search tool is launched. Search cannot remain static because an organization’s needs, as well as its content, change over time. Without a business leader, search initiatives are unable to adapt to these … Continue reading
Making KM Clickable with Search
I’ve been in the business of Knowledge Management Consulting for the vast majority of my career and, in my experience, one of the most challenging aspects to KM is its intangibility. I’ve helped an array of organizations to define their … Continue reading
A Knowledge Graph Feast
As Thanksgiving nears, many of us will be scouring recipe books looking for the perfect meal to prepare for family or friends. Visions of golden, brown turkey, creamy mashed potatoes, and savory stuffing (along with a challenge from one of … Continue reading
What is an Enterprise Knowledge Graph and Why Do I Want One?
Enterprise Knowledge Graphs have been on the rise. We see them as an incredibly valuable tool for relating your structured and unstructured information and discovering facts about your organization. Yet, knowledge graphs have been and still are far too underutilized. … Continue reading
Cleaning Up Content Cobwebs
Every Knowledge Management (KM) effort should include cleaning up existing content, whether the goal is migrating to a new system, implementing a taxonomy or search tool, or just clearing the clutter of old, irrelevant content cobwebs. Regardless of your KM … Continue reading
Choosing the Best Metadata Fields For Your Taxonomy
Introduction As a big music fan I am always on the hunt for new and better ways to organize my personal music library. Some days it makes the most sense for me to make a playlist for a specific activity, … Continue reading
Taxonomy Lines Blur Without Governance
Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading
How to Create a Content Type
In earlier blogs from this series, we described in simple terms what a content type means through a sweet analogy with cakes (see “What is a Content Type?”) and talked about the benefits of creating a content type (see “Three … Continue reading
Three Key Benefits of Using Content Types
Organizations often come to us saying “We’re constantly having to go back and fix deliverables based off of outdated reports,” or “Every page in our Intranet looks different, and we never know how to find what we’re looking for.” A … Continue reading
RACI+F: An Agile Tool for Taxonomy Maintenance
Keep It Simple for the Stakeholders, should be the guiding principle for taxonomy design and maintenance. Stakeholders know the business but don’t need to get bogged down with the intricacies of taxonomy design. A taxonomy governance plan, therefore, should be … Continue reading