News related to Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Meetup: Knowledge Management Association (KMA) DC (May 2017)

On Friday, May 26, EK Senior Consultant Tatiana Baquero Cakici will give a talk on taxonomy best practices at the Knowledge Management Association meetup. Cakici will outline how a user-centric methodology and a governance framework provide a structure to label and … Continue reading

Meetup: Knowledge Management Association (KMA) DC: April 2017

Enterprise Knowledge is hosting the Knowledge Management Assocation (KMA) MeetUp. Join the group and RSVP by visiting the KMA MeetUp event page. This MeetUp will feature Victor Jimenez, an experienced leader and KM practitioner with over 15 years of combined professional … Continue reading