Content Engineering for Personalized Product Release Notes

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading

4 Reasons Why Knowledge Transfer Should Always Be A Priority

Knowledge Management (KM) involves the people, processes, content, culture, and enabling technologies necessary to capture, manage, share, and find information. Knowledge transfer is one of many methods within the KM domain that aims to increase the quality of information flow … Continue reading

Emily Crockett Speaking at Upcoming Webinar “Mission-Critical Content Strategy: Navigating Compliance & Personalization for Government”

Enterprise Knowledge’s Content Engineering Consultant, Emily Crockett, will join Karen DeWolfe, VP of Regulated Industries at Aprimo, for a co-hosted live webinar, “Mission-Critical Content Strategy: Navigating Compliance & Personalization for Government” on Wednesday, November 15th from 11:00 AM – 11:30 … Continue reading

Recommendation Engine Automatically Connecting Learning Content & Product Data

The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading