Content related to Avoiding Adoption Failure: 4 Change Management Must-Do’s
Presentation: Building for the KM Archetypes at Your Company
Taylor Paschal, Knowledge and Information Management Consultant at Enterprise Knowledge, and Jessica Malloy, Senior Knowledge Manager at Harvard Business Publishing, presented on April 19, 2023 at the APQC Conference in Houston, Texas on the topic of Building for the KM … Continue reading
Integrated Change Management Plan for Top Telecommunications Company
The Challenge Their Challenge: One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a … Continue reading
Integrated Change Management
Integrated Change Management addresses the complexities of modifying behavior, impacting culture, and realizing ROI while building internal capacity to manage change. It places your people at the center of the process to make change real, and ensure it sticks. EK … Continue reading
Change Management: If It’s Not Integrated, It’s Not Going to Work
Series Introduction Effective change management requires the ultimate war-room strategy. You must win over the hearts and minds of the people and ensure those hearts and minds lead to hands doing things in the new way for the long run. … Continue reading
Building and Sustaining Corporate Culture
As EK has grown over the last several years, I’ve found that more and more of my time, energy, and late night ponderings have been dedicated to sustaining our incredibly special corporate culture. Like a parent who always sees their … Continue reading
Developing Good KM Habits to Make KM Stick
Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading
Complement Your Change Management Efforts with Gamification
Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading
3 Ways to Build Adaptability as a Core Organizational Competency
Often when working with an organization, we hear from leadership a desire for their workforce to be more adaptable. Their reasons vary. Some are working within a resource-constrained environment (e.g., they face limitations on staffing, budgets, and other resources necessary … Continue reading
Sustaining Adoption After Product Launch
A Story I recently consulted on a project where the team did everything right to promote adoption of a new technical system. Knowledge Management Consultants from Enterprise Knowledge (myself included) helped the client define a clear vision for the product, … Continue reading
Maximizing and Measuring User Adoption
Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will … Continue reading