Content related to Brawdy and Wyatt to Speak at Change Management 2018 Conference
Sustaining Adoption After Product Launch
A Story I recently consulted on a project where the team did everything right to promote adoption of a new technical system. Knowledge Management Consultants from Enterprise Knowledge (myself included) helped the client define a clear vision for the product, … Continue reading
Maximizing and Measuring User Adoption
Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will … Continue reading
Communication Techniques to Promote Adoption
Take a moment to remember how you felt the last time you were surprised at work with an announcement of a big change. No, really – pause for a moment and think about it. Whether it’s new technology, a change … Continue reading
Top Five Tips for Using Training to Promote Adoption
While there are many change management strategies which will promote adoption of a new product, an effective training program is absolutely critical to help your users develop the knowledge, skills, and abilities to use the new technology. In this video, … Continue reading
Meetup: Design Thinking Lab Happy Hour (June)
EK’s own Claire Brawdy will be facilitating a Design Thinking exercise at this month’s OpenIDEO DC Happy Hour. Her activity is focused around the Define phase of Design Thinking. Event Description When working within the Design Thinking process, defining the … Continue reading
Meetup: Knowledge Management Association (KMA) D.C. (June 2017)
At the Feb 2016 KMA meetup, Michael Lennon led an exploration of how the Science of Happiness was impacting both KM and Organizational Performance. The session began with the question “Is KM dead or alive?” In this meetup, Mr. Lennon … Continue reading
Washington Business Journal 2017 Best Place to Work Video
EK was one of only 25 businesses named in Washington Business Journal’s small business category for 2017 Best Places to Work. As part of EK’s application, we created a 30-second video outlining what makes us unique. Check out our video … Continue reading
Best Practices for Leading Change
In your organization, is there a distinct strategy behind the people side of your organizational change, or is there simply a collection of tactical communications or training activities that need to be “managed” during a rollout? Change leadership requires the … Continue reading
Meetup: Design Thinking Lab Happy Hour (April)
Enterprise Knowledge is hosting the OpenIDEO DC Chapter’s Design Thinking Lab Happy Hour on April 25th. To sign up, visit the OpenIDEO DC Chapter Meetup page. OpenIDEO’s Design Thinking Lab Happy Hour will feature open networking and opportunities to test drive … Continue reading
Are Internal Social Networks Ungovernable?
I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading