Content related to Breaking it down: What is a Knowledge Portal?
Knowledge Cast – Nicole Beale of Ball Aerospace
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball Aerospace for over 6 years and was the first full-time Knowledge Management professional … Continue reading
Knowledge Management Trends in 2022
As we move into 2022, I’m excited to present my annual listing of KM trends. We’re seeing a great deal of movement and investment in Knowledge Management. As predicted last year, Artificial Intelligence and Knowledge Graphs have grown to be … Continue reading
Improving Product Documentation With a CCMS and a Knowledge Graph
The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading
Knowledge Cast – Beth Poplawski of MAPFRE
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight … Continue reading
Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?
When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today: We don’t know what data we … Continue reading
EK’s Year in Review – 2021
It has become an annual tradition for me to report on EK’s performance and milestones to close each year. This tradition has become as much for me and the team at EK as it is for the broader KM community … Continue reading
Top 5 EK Blogs of 2021
This year, EK employees published over sixty new pieces of thought leadership covering topics that range from taxonomy design to integrated change management to AI. Below are the top five most viewed blogs and white papers written by EK employees … Continue reading
Knowledge Cast Product Spotlight – Andreas Blumauer of Semantic Web Company
In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible … Continue reading
Taking Content Personalization to the Next Level: Graphs and Componentized Content Management
Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading
Knowledge Cast Product Spotlight – David Clarke of Synaptica
In this episode of Product Spotlight, EK COO Joe Hilger speaks with David Clarke of Synaptica. David is the CEO and Co-founder of Synaptica, an enterprise software application for building controlled vocabularies, including taxonomies, thesauri, ontologies and name authority files, … Continue reading