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  • About
    • Mission
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Category: Knowledge Management Strategy & Design

Knowledge Cast – Lauren Reinhalter of Council on Foreign Relations

Zach Wahl . February 18, 2021 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lauren Reinhalter, Deputy Director of Research and Knowledge Management at The Council on Foreign Relations (CFR).  Lauren Reinhalter has worked at CFR since 2016, where she oversees … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
digitizationKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatarecords managementTaxonomy

Enterprise KM Strategy for a Central Bank

EK Team . December 31, 2020 . Case Study

The Challenge A central banking organization was seeking to more effectively fulfill its mission of administering monetary policy through the implementation of an enterprise approach to Knowledge Management (KM). Specifically, the Bank was seeking an understanding of their current KM … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Current State AssessmentKM benchmarkKM MaturityKM Roadmapknowledge gatheringKnowledge Management StrategyKnowledge MappingPilotTarget State AssessmentTask-based Roadmap

Knowledge Cast – Dr. Paulette Hasier of Library of Congress

Zach Wahl . December 17, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Paulette Hasier, Geography and Map Division Chief at the Library of Congress.  Dr. Hasier has served as Chief of the Geography and Map Division at the … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Content StrategydigitizationKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatarecords managementTaxonomy

Knowledge Cast – Stephanie Hill of Paypal

Zach Wahl . December 9, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal.  Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Content StrategyCustomer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadataTaxonomy

Knowledge Management by the Numbers

Zach Wahl . November 20, 2020 . Presentation

In EK CEO Zach Wahl’s presentation from KMWorld Connect 2020, he discusses the importance of putting KM in terms of business value and ROI. The presentation details EK’s Proprietary KM Maturity Benchmark, a process to understand your organization’s current and … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
KM benchmarkKnowledge ManagementReturn on InvestmentROI

Five things that Content Management and an Orchestra Performance Have in Common

Tatiana Baquero Cakici . November 5, 2020 . Blog

Imagine that you are in a theater listening to an orchestra. Do you notice that all the musicians refer to the same set of music sheets to ensure that they play their instruments in sync? Just like an orchestra performance, … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Business TaxonomyContent GovernanceContent Managementcontent types

Knowledge Cast – Polly Alexander of HealthStream

Zach Wahl . October 14, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager of Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Customer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatasemantic technologyTaxonomy

Knowledge Cast – Patrick Cleary of DraftKings

Zach Wahl . September 30, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Knowledge Management Manager at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy

Knowledge Cast – Dr. Stacey Young of USAID

Zach Wahl . September 23, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, Ph.D., became USAID’s first Agency Knowledge Management and Organizational … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
cultureCustomer Relationship ManagementKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategy

Onboarding During a Pandemic: How Knowledge Management Can Help

EK Team . September 22, 2020 . Blog

The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
collaborationCOVID-19employee retentionemployee successexpert finderKMKnowledge ManagementKnowledge Management ConsultingKnowledge Management Strategynew hireonboardingpandemicRemoteRemote Worktime to proficiencyworking remotely
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