Personas to Products: Writing Persona-Driven Epics and User Stories
Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading
Why KM Efforts Fail
In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the … Continue reading
Meetup: Knowledge Management Community of DC (June 2018)
On Thursday, June 28, 2018, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. This 90-minute presentation (30-minutes longer than usual), conducted by Dr. Johel Brown-Grant, examines how the application of storytelling strategies can … Continue reading
The Business Analyst Role: Agile v. Waterfall
In this presentation, Yanko Ivanov and Tatiana Baquero Cakici share their experience regarding how the role of a Business Analyst (BA) changes in an agile environment when a software development team is trying to move from a traditional software development … Continue reading
Upcoming Agile & Design Thinking Course Details Announced
Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading
Meetup: Knowledge Management Community of DC
On Friday, May 25, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. The session will discuss action learning, “a process that involves a small group working on real problems, taking action, and learning as … Continue reading
Gaining Executive Buy-In for Knowledge Management Initiatives
Here are the top three ways to gain executive buy-in and foster a shared vision for your knowledge management initiatives. Continue reading
EK Teaming with KMI for New Agile & Design Thinking Certification
Enterprise Knowledge (EK) is teaming with the International Knowledge Management Institute (KMI) to offer a new certification course teaching KM practitioners how to leverage Agile, Design Thinking, and Change Management practices in the strategy, design, and implementation of Knowledge Management … Continue reading
What is Knowledge Management and Why Is It Important
As I’ve often asserted, Knowledge Management struggles with its own identity. There are any number of definitions of KM, many of which put too much stress on the tacit knowledge side of the knowledge and information management spectrum, are overly … Continue reading
Knowledge Management Benchmarking: Part 2
In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading