Personas to Products: Writing Persona-Driven Epics and User Stories

Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading

The Business Analyst Role: Agile v. Waterfall

In this presentation, Yanko Ivanov and Tatiana Baquero Cakici share their experience regarding how the role of a Business Analyst (BA) changes in an agile environment when a software development team is trying to move from a traditional software development … Continue reading

Upcoming Agile & Design Thinking Course Details Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading

EK Teaming with KMI for New Agile & Design Thinking Certification

Enterprise Knowledge (EK) is teaming with the International Knowledge Management Institute (KMI) to offer a new certification course teaching KM practitioners how to leverage Agile, Design Thinking, and Change Management practices in the strategy, design, and implementation of Knowledge Management … Continue reading

Knowledge Management Benchmarking: Part 2

In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading