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Content related to Common Mistakes Made When Selecting Knowledge Management Technology

Analyzing and Optimizing Content for the Semantic Layer

As I wrote in my previous post, Adding Context to Content in the Semantic Layer, the organizational challenge of effectively generating, managing, and distributing content can be addressed by integrating content into a semantic layer. The semantic layer enriches the … Continue reading

Adding Context to Content in the Semantic Layer

Content is a critical organizational asset. Whether product documentation, sales and marketing materials, industry rules and regulations, employee policies, or learning materials, content forms the backbone of operations, decision-making, and end-user experiences. Organizations are challenged to generate content and structure … Continue reading

Driving Behavioral Change for Information Management through Data-Driven Green Strategy (EDW 2024)

Enterprise Knowledge’s Urmi Majumder, Principal Data Architecture Consultant, and Fernando Aguilar Islas, Senior Data Science Consultant, presented “Driving Behavioral Change for Information Management through Data-Driven Green Strategy” on March 27, 2024 at Enterprise Data World (EDW) in Orlando, Florida.  In … Continue reading

Synergizing Knowledge Graphs with Large Language Models (LLMs): A Path to Semantically Enhanced Intelligence

Why do Large Language Models (LLMs) sometimes produce unexpected or inaccurate results, often referred to as ‘hallucinations’? What challenges do organizations face when attempting to align the capabilities of LLMs with their specific business contexts? These pressing questions underscore the … Continue reading

How to Prepare Content for AI

Artificial Intelligence (AI) enables organizations to leverage and manage their content in exciting new ways, from chatbots and content summarization to auto-tagging and personalization. Most organizations have a copious amount of content and are looking to use AI to improve … Continue reading

A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution

The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading

Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal

Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading

QA for Personalized Content

We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading