Optimizing Your Taxonomy in SharePoint Online: Search Filters
All too often, clients come to Enterprise Knowledge (EK) with the issue that “we cannot find anything in our SharePoint sites.” Because of its highly configurable nature, SharePoint can quickly become the wild west of your organization if it is … Continue reading
What is the Roadmap to Enterprise AI?
Artificial Intelligence technologies allow organizations to streamline processes, optimize logistics, drive engagement, and enhance predictability as the organizations themselves become more agile, experimental, and adaptable. To demystify the process of incorporating AI capabilities into your own enterprise, we broke it … Continue reading
The Value of Taxonomy: Why Taxonomy (Still) Matters
After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use … Continue reading
Knowledge Graphs for Search and Discovery
For many projects at Enterprise Knowledge, making information more findable and discoverable is a common ask. Clients often ask questions like: Does my organization have any documents that detail the role of product owners on search projects? Have we previously … Continue reading
Findability v. Discoverability
At first glance, the terms “findability” and “discoverability” may seem similar, if not the same. However, these terms are distinct, and both are key outcomes that should be considered in any comprehensive Knowledge Management (KM) strategy. In this blog, you’ll … Continue reading
Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading